Support
How Can We Help?
Here's what our support team handles day to day:
Product info and general guidance
Help with installation
Getting your system set up right
Fixing technical issues and troubleshooting
Anything warranty-related
Tips on keeping your product running well
Frequently Asked Questions
What is a Smart Water Management System?
It's a system that watches your water levels and controls them on its own — so you spend less time checking things manually and more time doing literally anything else.
Can Digitrol manage two pumps?
Yep, two pumps at once, automatically. Makes life a lot easier if you've got a dual-pump setup.
Is Digitrol suitable for apartments and hotels?
For sure. Apartments, hotels, bigger properties with higher water demand — it's built to handle all of that.
Does the system help protect pumps?
That's actually one of its main jobs — stopping dry runs and general wear before they become expensive problems.
Does it support automatic water level control?
Yes, that's really the whole point of the system.
Technical Support
Running into an issue? Send us these details and we'll get back to you faster:
Product name
Model details
Where it's installed
What's going wrong
A photo or video, if you can grab one
The more you tell us upfront, the quicker we can help sort it out.
Warranty Assistance
Got a warranty issue? Keep your purchase details close by when you reach out — invoice, order number, whatever you've got. Coverage depends a bit on the product and how it's been used, so we'll take a look case by case.
Contact Us
Digitrol
16-11-16/K/13, Malakpet, Hyderabad – 500036, India
Email: info@digitrol.in
Phone:+91 9100057301 – 040 4200 0235
Website: https://digitrol.in
Support Hours: Monday to Saturday, 9:00 AM – 9:00 PM